Reviews
State Farm® Agent John Santoro
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kim Santangelo
November 6, 2026
"Andre was extremely helpful in working and helping me with a quote to change my policy from my other insurance carrier. Made suggestions that were only a few dollars extra not trying to sell me more expensive plans. Did it all over the phone and took less than 30 mins. All paperwork provided right on the spot. Excited with using their services. Very professional and pleasant"
We responded:
"Kim,
We're delighted to hear about your positive experience with our team! It's wonderful that the process was smooth and efficient for you, and we're thrilled to have you excited about using our services. Thank you for sharing your experience and for the kind words about our professionalism and approach.
- John"
Julie Kindsvater
November 6, 2026
"Very helpful agent. Good rates. Andres was attentive and followed up appropriately."
We responded:
"Julie,
Thank you for sharing your experience! We're delighted to hear that our team was helpful and attentive. It's wonderful to know that you felt well taken care of. We appreciate your kind words and look forward to assisting you in the future.
- John"
Vilma Li
November 6, 2026
"Andres is such a gentleman always have the right answer and took care of me"
We responded:
"Vilma Li,
Thank you for sharing your experience! We're delighted to hear that our team was able to assist you so effectively. Your satisfaction is our priority, and we're glad to have been of service.
- John"
John
November 5, 2026
"Absolutely best rates! This office saved me $1000 PER YEAR. Worth getting a quote! Ask for Michael he is your guy."
We responded:
"John,
Thank you for sharing your experience! We're delighted to hear that you found value in our services. It's wonderful to know that our office could help you save significantly. We appreciate your recommendation and look forward to assisting you in the future.
- John"
Judy Holter
November 4, 2026
"We got a substantial difference cost on our car insurance premium. Andres Marin was very helpful and knowledgeable."
We responded:
"Judy,
Thank you for sharing your experience! We're delighted to hear that you found our team helpful and knowledgeable with your car insurance needs. Your satisfaction is our priority, and we're glad we could assist you.
- John"
Glen Knutsen
November 3, 2026
"Staff is extremely helpful my best ever with an insurance company."
We responded:
"Glen,
What a joy to hear that you found our staff extremely helpful! We're delighted to know that your experience with our insurance agency has been the best ever. Thank you for sharing your thoughts with us.
- John"
Ruth Osorio
October 28, 2026
"I want to give a big thank you to Andres at State Farm for helping me make the best decision today about my car. He was patient, professional, and really helped me feel confident. Highly recommended.”"
We responded:
"Ruth,
We're delighted to hear about your positive experience with our team! It's wonderful to know that you felt confident in your decision about your car insurance. Thank you for your kind words and recommendation.
- John"
JANETH JIMENEZ
October 26, 2026
"I had a great experience with Andrés. He was professional, patient, and explained my auto insurance options clearly. He answered all my questions without rushing! Highly recommended."
We responded:
"Janeth,
We're delighted to hear about your positive experience with our team! It's wonderful to know that the explanation of your auto insurance options was clear and that all your questions were answered patiently. Thank you for the high recommendation!
- John"
Kameron
October 7, 2026
"Andres was very very helpful and explained all of my questions to me throughly, this was my first time looking into auto insurance on my own and I was given such a good price and he was very attentive."
We responded:
"Kameron,
Thank you for sharing your experience! It's wonderful to hear that your first time exploring auto insurance was made easier with attentive assistance. We're thrilled that all your questions were thoroughly explained and that you felt well taken care of. If you need anything else, we're here to help.
- John"
Dana Mills
September 28, 2026
"Recently spoke with Michael Lauria regarding my auto insurance. He was able to secure a much better rate (actually paying about 20% less than I was with Geico) for MORE coverage/lower deductible. He did a nice job explaining all the options for coverage and ultimately made me feel very comfortable with my choice. Excellent service, very happy."
We responded:
"Thank you, Dana! We appreciate you sharing your experience with Michael and are glad he could clearly explain your coverage options and answer your questions! - John"
Oso Goloso
September 21, 2026
"Excelence y muy professional y amable Muchas gracias Andres por tu magnifico servicio."
We responded:
"¡Muchas gracias por su reseña! Nos alegra saber que Andrés le brindó una atención amable y profesional. ¡Agradecemos mucho sus palabras! - John"
Rosser Farley
September 18, 2026
"I found Santoro State Farm Auto Insurance agency after filling out an online auto insurance search form. Agent Alexandra sent me a completed, tentative quote via email that looked good. So I called and we made a couple of small corrections that reduced the premium a few more dollars and, voilá, my monthly premium went down by more than $60. Alexandra was patient, professional, and very pleasant over the phone, and the whole transaction took less than 30 minutes from, "hello", to printing out my insurance cards. Thank you Alexandra and Mr. Santoro. Yours, Rosser Farley >;o)"
We responded:
"Thank you, Rosser! We appreciate you taking the time to share your experience with Alexandra and the Santoro State Farm office! - John"
tomas kera
September 17, 2026
"Quiero destacar la atencion de Andres Marin. Siempre ha respondido mis llamados y mis correos con todas mis inquietudes de manera oportuna , cordial y con todo lo que necesito saber. a pesar que no necesariamente son nuevos negocios siempre se ha tomado el tiempo de brindarme una excelente atencion.. por ejecutivos como el uno se fideliza con una marca.. felicitaciones por contar con personas como el.."
We responded:
"¡Muchas gracias, Tomas! Nos alegra saber que Andrés ha estado disponible para responder sus preguntas y brindarle una atención cordial. Agradecemos mucho sus palabras y que haya compartido su experiencia. - John"
Ilan Sitt
September 14, 2026
"Great job"
We responded:
"Thanks so much for the five star review! - John"
Blaise Thompson
September 11, 2026
"I opened a policy today with them, mostly working with Andres Marin. It went very smoothly and quickly. Andres was very knowledgeable and answered all questions quickly. So far a very good relationship with this company."
We responded:
"Thank you, Blaise! We appreciate you sharing your experience with Andres and are glad he was able to answer your questions and assist you! - John"
Bruce Williams
September 10, 2026
"Andres Marin was extremely helpful in getting my auto insurance switched from former carrier. He made the transition easy and seamless."
We responded:
"Thank you, Bruce! We appreciate you sharing your experience with Andres and are glad he was able to help with your auto insurance! - John"
ross orris
August 24, 2026
"John and his wife are absolutely amazing as far as I’m concerned in the industry they are top diamond. They absolutely make it easy to understand what the coverage is it’s explained so professionally I recommend anyone that is looking for any type of insurance. They have to give them a call and it will be the best thing you did for you and your family."
We responded:
"Ross, thank you for the wonderful review! We’re glad our team has made your coverage easy to understand and provided a positive experience. We truly appreciate your kind words and recommendation! - John"
Vishram Persaud
August 21, 2026
"Excellence on every transaction"
We responded:
"Thank you so much for the kind words, Vishram! - John"
Luis Bofill
August 18, 2026
"La experiencia con esta oficina desde el primer momento ha sido fantástica, muchas gracias a Andrés Felipe por su atención tan esmerada y precisa"
We responded:
"Luis, ¡muchas gracias por compartir su experiencia! Nos alegra saber que Andrés Felipe le brindó una atención amable y clara desde el primer momento. ¡Agradecemos mucho sus palabras! - John"
Marva Bingham
August 12, 2026
"Andres Marin is the ultimate professional. Always goes above and beyond to assist me every time I need help."
We responded:
"Marva, thank you for the kind review! We’re glad Andres continues to be helpful whenever you need assistance. We appreciate you taking the time to share! - John"
Gail Richards
August 6, 2026
"Susan Rodriguez was amazing. From start to finish it was so simple. And I definitely love the fact there was no press this press that press this press that. Susan was professional and kind and she got me a fantastic price."
We responded:
"Thank you, Gail! We’re glad Susan made the process simple and provided such kind, professional service. We appreciate you taking the time to share your experience! - John"
Carl McCoy
August 4, 2026
"Andres is great to deal with, and of course, gave me the best price."
We responded:
"Thank you so much for the kind words, Carl! We appreciate you! - John"
Maureen Mayville
July 29, 2026
"I made one call and everything was taken care of regarding insurance needs. Thanks for your assistance."
We responded:
"Thank you, Maureen! We're happy we could make the process simple and take care of your insurance needs with just one call. We appreciate your kind words and are always here to help! - John"
Matthew Hunter
July 28, 2026
"Super efficient, worked to get me and my wife the best rates for the coverage we needed. Always prompt on returning answers from questions. Highly recommend this office"
We responded:
"Thank you, Matthew! We're so glad our team was able to help you and your wife find coverage that fit your needs and provide prompt service along the way. We appreciate your recommendation! - John"
Jonathan “Gunthrix” H
July 27, 2026
"Michael was great serving quality customer service to me. Appreciate this location. Been using it for years. Id recommend them. Thank you"
We responded:
"Thank you, Jonathan! We're so grateful for your continued support over the years. We're thrilled to hear Michael provided you with quality customer service. We truly appreciate your recommendation and look forward to helping with your insurance needs for many years to come! - John"